Maintenance Masters Privacy Policy

1. Introduction

Maintenance Masters is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and payment information.
• Service Information: Details related to the services provided, such as service addresses and preferences.
• Usage Data: Information on how you access and use our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To provide, maintain, and improve our services.
• Communication: To contact you regarding appointments, service updates, and customer support.
• Billing and Payments: To process payments for our services.
• Marketing: To send you promotional information about our services, unless you opt out.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that assist us in providing our services, such as payment processing and customer support.
• Legal Requirements: If required by law or to protect the rights and safety of Maintenance Masters and our customers.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can modify your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.

8. Changes to This Policy

Maintenance Masters may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Continued use of our services after changes are made indicates your acceptance of the revised policy.

9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:
Maintenance Masters
340 27th Street West, North Vancouver, BC, Canada
Email: Luke@maintenacemasters.ca
Phone: 604-813-6647

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