Maintenance Masters Terms and Conditions
By using Maintenance Masters’ services, you agree to be bound by these terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you may not use our services.
Maintenance Masters provides snow removal, ice management, and related services. The specific services provided will be outlined in your service contract, which will specify the frequency, extent, and any limitations of our services.
Payment terms are specified in your individual service agreement. Payment is typically due upon receipt of invoice unless otherwise agreed upon in writing. Maintenance Masters reserves the right to suspend services if payments are not received in a timely manner.
While Maintenance Masters strives to provide high-quality snow removal and ice management, severe weather conditions may impact our ability to provide timely services. In such cases, delays are possible, and we will communicate any schedule adjustments as soon as possible.
Maintenance Masters is not liable for any damages resulting from acts of nature, including but not limited to severe storms or extreme weather conditions. Customers are responsible for ensuring their property is adequately prepared for our services. Maintenance Masters shall not be responsible for damage to items left on driveways, walkways, or in areas requiring snow removal or ice management.
Customers must ensure access to the property to allow Maintenance Masters to perform the agreed services. If access is obstructed, Maintenance Masters reserves the right to reschedule the service, and additional fees may apply.
Customers may cancel their service with Maintenance Masters by providing written notice at least 14 days in advance. Failure to provide adequate notice may result in additional charges.
If you wish to make changes to the scope of services (e.g., adding or reducing areas for snow removal), please contact us. Changes may require an updated agreement, and additional fees may apply.
You agree to indemnify and hold harmless Maintenance Masters and its employees, agents, and contractors from any claims, damages, or liabilities arising from your use of our services, except in cases of gross negligence or willful misconduct by Maintenance Masters.
These terms and conditions are governed by the laws of British Columbia, Canada. Any disputes arising from these terms will be resolved in the jurisdiction of British Columbia.
Maintenance Masters reserves the right to modify these terms and conditions at any time. You will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
For questions or concerns regarding these terms and conditions, please contact us at:
Maintenance Masters
340 27th Street West, North Vancouver, BC, Canada
Email: Luke@maintenacemasters.ca
Phone: 604-813-6647